At the National Cancer Institute, we want every patient to feel comfortable and safe. We work to maintain a culture of kindness and respect for every person's dignity at our institution.
We believe that quality treatment is only possible when physicians and patients act as one team, working together on a foundation of mutual trust and respect.
Every patient of the Institute has the right to:
- Quality medical care in accordance with current standards.
- Accurate information about their state of health, treatment methods, risks, and prognosis.
- Participate in decisions regarding their treatment plan.
- Give informed consent or refuse treatment or specific procedures.
- Confidentiality of all medical and personal information.
- Respect for dignity and privacy during examinations, procedures, and treatment.
- Safe conditions during their hospital stay and procedures.
- Seek psychological or spiritual support.
- File complaints or suggestions regarding the quality of medical services.
For treatment to be effective and safe, the patient agrees to:
- Provide truthful information about their health, past illnesses, and any medications they take.
- Follow the physician's orders and adhere to recommendations.
- Inform medical staff of any changes in their condition.
- Comply with the Institute's internal regulations.
- Take good care of hospital property and equipment.
- Follow safety and infection-control rules (for example, wearing a mask when required).
- Show respect toward medical staff and other patients.
Partnership in treatment
Treatment is a joint effort of the physician, the patient, and their family. When a patient actively participates in the process and follows recommendations, treatment becomes more effective and comfortable.
