Privacy Policy

Last updated: October 9, 2025

By visiting the National Cancer Institute's website, you confirm that you have read and agree to the terms of this Privacy Policy.

1. General Provisions

This Privacy Policy defines the procedure for collecting, using, storing, and protecting the personal data of users of the official website of the National Cancer Institute (hereinafter — the "Institute" or "we").

We respect every user's right to privacy and comply with the requirements of the Law of Ukraine "On Personal Data Protection," the Law of Ukraine "On Information," and the standards of the European General Data Protection Regulation (GDPR).

2. What Information We Collect

We may collect the following categories of personal data:

2.1. Information you provide yourself:

• full name, contact phone number, email address, place of residence (when needed for booking an appointment or for feedback);
• medical information (only if you provide it voluntarily via a request form or when booking a consultation);
• other data you enter in the site's forms (for example, in applications, reviews, or surveys).

2.2. Automatically collected information:

• technical data about your visit to the site (IP address, browser type, operating system, date and time of visit, session duration);
• information obtained through cookies (files that help the site function correctly and improve usability).

3. Purpose of Processing Personal Data

We process your data solely for the following purposes:

• ensuring the operation of the site's online services (booking appointments, feedback, newsletter subscription, etc.);
• communicating with users regarding medical services provided or inquiries submitted;
• improving the quality of content, navigation, and the site's technical stability;
• statistical analysis of site traffic and the effectiveness of informational materials;
• complying with the requirements of Ukrainian legislation on medical and personal data.

4. Use of Cookies

Our website may use cookies to:

• save user settings;
• analyze traffic (via Google Analytics or other services);
• optimize page display.

You can manage cookies yourself in your browser settings. Disabling cookies may limit access to certain site features.

5. Disclosure of Personal Data to Third Parties

We do not disclose your personal data to third parties without your consent, except in cases provided for by law, including:

• at the request of law enforcement or judicial authorities;
• when engaging contractors (for example, IT providers, hosting, or analytics services) who act under a confidentiality agreement and only within the scope of authority granted.

The Institute does not sell, exchange, or provide your data for commercial purposes.

6. Data Protection

We apply a range of technical and organizational measures to prevent unauthorized access, alteration, or loss of your data, including:

• using secure servers and encryption protocols (HTTPS, SSL);
• restricting access to personal data to authorized staff only;
• regularly updating security systems.

7. Retention of Personal Data

Your personal data is retained for as long as necessary to fulfill the purposes stated in this Policy, or as required by applicable law.

After this period, the data is destroyed or anonymized.

8. User Rights

You have the right to:

• know what personal data we process;
• request its correction, updating, or deletion;
• withdraw your consent to data processing;
• restrict or object to further processing;
• file a complaint with the Ukrainian Parliament Commissioner for Human Rights if your rights are violated.

To exercise these rights, you can contact us using the details provided below.

9. Links to Third-Party Resources

Our website may contain links to other web resources. We are not responsible for the content or privacy policies of third-party sites, even if a link to them is placed on our page.

10. Contact Information

Data protection officer: National Cancer Institute Address: 33/43 Yulii Zdanovskoi St., Kyiv, 03022

Email: [email protected] Phone: +38 (044) 334-64-18

11. Changes to the Privacy Policy

The Institute reserves the right to update this Policy in connection with changes in legislation or internal procedures.

The date of the last update is always indicated at the top of the document. We recommend periodically reviewing this page to stay informed of updates.